Shipping Policy

1. Shipping Methods

At LuxEnvee, we strive to provide fast and reliable shipping for all our orders. We currently offer the following shipping methods:

  • Standard Shipping: 5-7 business days within the USA.
  • Expedited Shipping: Available at an additional cost (please contact us for rates).

2. Shipping Rates

  • Free Shipping: We offer free standard shipping on all orders within the USA.
  • International Shipping: For international orders, shipping rates will vary based on location and will be calculated at checkout.

3. Order Processing Time

All orders are processed within 1-2 business days. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days.

4. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.

5. Shipping Restrictions

We currently ship only within the USA and select international locations. If you are outside these areas, please contact us to inquire about shipping options.

6. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us at luxenvee@gmail.com within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

7. Delivery Issues

If there are any issues with delivery, such as an incorrect address, please notify us as soon as possible. We cannot be responsible for packages sent to an incorrect address provided by the customer.

8. Contact Us

If you have any questions regarding our shipping policy or need assistance with your order, please feel free to reach out:

LuxEnvee LLC
Email: luxenvee@gmail.com
Phone: 917-719-4777